Platform

AI where it makes sense.
Not where it doesn't.

Fulfil uses AI to eliminate manual setup work, accelerate customization, and give you instant answers. No black boxes, no hype.

See how it works

Capabilities

Built for DTC operations.

Purpose-built AI features that solve real problems.

01 / SETUP

Simplified setup.

Auto-suggest GL accounts, tax mappings, and configurations based on your business patterns.

02 / CUSTOMIZE

Assisted customization.

Build reports and print templates by describing what you need in plain language.

03 / INTEGRATE

AI assistant integration.

Connect Claude, ChatGPT, and other AI assistants directly to your operations data.

04 / COPILOT

Copilot assistant.

Ask questions about your data, operations, and workflows. Get instant answers.

05 / SUPPORT

Instant support.

Immediate AI-powered answers to product questions without waiting for human support.

06 / AUTOMATE

Workflow intelligence.

AI embedded in your workflows handles routine decisions, so you only review what matters.

07 / VOICE

Voice dictation.

Speak into any input or text-area field and have your audio transcribed automatically. Capture notes, descriptions, and data hands-free.

AI Copilot
Show me my top 5 selling products last week
Generating query...
Product Units Sold Revenue
Classic Tee - Navy 1,247 $37,410
Slim Fit Jeans 892 $71,360
Crew Neck Sweater 745 $44,700
Canvas Sneakers 623 $49,840
Leather Belt 581 $20,335
Generated SQL
SELECT product_name, SUM(quantity) as units_sold,
SUM(unit_price * quantity) as revenue
...
SELECT
  product_name,
  SUM(quantity) as units_sold,
  SUM(unit_price * quantity) as revenue
FROM sales_orders so,
  UNNEST(lines) as line
WHERE order_date >= DATE_SUB(CURRENT_DATE(), INTERVAL 7 DAY)
  AND order_date < CURRENT_DATE()
  AND state = 'confirmed'
GROUP BY product_name
ORDER BY revenue DESC
LIMIT 5

Assisted Customization

Ask questions in plain English.

No SQL expertise required. The AI Copilot translates your business questions into optimized SQL queries automatically. Build custom reports by describing what you need.

  • Natural language to SQL conversion
  • Schema-aware query generation
  • Create print templates for invoices and packing slips
  • Learn SQL by seeing the generated queries

AI Assistant Integration

Built on Model Context Protocol.

Fulfil utilizes the Model Context Protocol (MCP), an open standard for connecting AI assistants to your data. Use Claude, ChatGPT, and other MCP-compatible assistants to query orders, check inventory, and analyze sales through natural conversation.

  • Works with any MCP-compatible AI assistant
  • Secure, read-only access to your operations data
  • Query orders, inventory, customers, and analytics
  • No switching between apps or manual data exports
What is MCP?
Model Context Protocol is an open standard developed by Anthropic that allows AI assistants to securely access external data sources. Fulfil's MCP server gives AI assistants structured access to your operations data without exposing sensitive credentials.
Claude Connected via MCP
Secure read-only access to Fulfil data
What were my top selling products last week?
Based on your Fulfil data, here are the top 5 products:
1. Blue T-Shirt (M) - 245 units
2. Black Jeans (32x32) - 189 units
3. White Sneakers (10) - 156 units
4. Red Hoodie (L) - 134 units
5. Gray Sweatpants (L) - 112 units
Check inventory levels for those products

Micro Apps

Like Replit or Lovable,
but inside your ERP.

Your ops team needs a shipping dashboard. A PO approval queue. A cycle count tool. Describe what you need in plain English and Claude builds it inside Fulfil, with auth, data access, and hosting handled.

  • Describe a workflow, Claude writes and deploys the app
  • Runs inside your Fulfil instance with full data access
  • Preview, iterate, publish when ready
  • No React, JavaScript, or hosting setup required
Learn about Micro Apps
Claude + Fulfil MCP
U
Build a dashboard that shows today's shipments by carrier, with a count of how many are still waiting vs shipped.
C

I'll create a shipping dashboard for you. Let me:

✓ Discovered customer_shipment model

✓ Created shipping-dashboard app

✓ Deployed to preview

Preview: yourcompany.fulfil.io/micro-apps/shipping-dashboard/v1/

Simplified Setup

Configurations that learn
from your business.

When configuring sales tax for all 50 US states, AI analyzes your chart of accounts and automatically suggests the right GL accounts for each state. Saves hours of manual work.

  • Auto-suggest GL accounts based on naming patterns
  • Bulk accept or review suggestions individually
  • Setup in hours instead of weeks
  • Always maintain full control over final configurations
Sales Tax Configuration
Configure Sales Tax GL Accounts
AI has analyzed your chart of accounts and made suggestions
California
AI Suggested
Account: 2210 - Sales Tax Payable - CA
New York
AI Suggested
Account: 2211 - Sales Tax Payable - NY
Texas
AI Suggested
Account: 2212 - Sales Tax Payable - TX
+ 47 more states with AI suggestions
Accept All Suggestions
Review

Instant Support

Get help when
and where you need it.

AI-powered support that answers product questions instantly. No more waiting for email responses or searching through documentation. Immediate help when you need it.

  • Instant answers to product and feature questions
  • Trained on documentation and best practices
  • Escalates to human support when needed
  • Available 24/7, no waiting
Fulfil Support AI
● Online now
How do I set up automatic inventory replenishment?
To set up automatic replenishment:

1. Go to Settings → Inventory → Replenishment Rules
2. Click "New Rule"
3. Set your reorder point and quantity
4. Choose suppliers for each product
5. Enable "Auto-create PO"

Would you like me to walk you through the detailed setup process?
Address Change Detected
Pending Review
Order #SO-45892
Original Address
123 Main St
Apt 4B
New York, NY 10001
Updated Address
123 Main Street
Apt 4B
New York, NY 10001
AI Analysis
Change is non-material. Only the street abbreviation differs ("St" → "Street"). All other details remain identical. Validated against USPS database, both addresses resolve to the same location.
Auto-approved
2 seconds ago
Workflow Intelligence

AI handles routine decisions.

When address changes occur, AI instantly assesses whether the change is material. Non-material changes (abbreviation differences or formatting updates) are automatically approved, eliminating unnecessary review work.

  • Validates changes against USPS and geocoding databases
  • Auto-approves formatting differences and abbreviations
  • Flags material changes (city, state, zip) for review
  • Reduces review burden for address changes
U
How do I generate a report of our inventory on a previous day?
F
To generate a historical inventory report:

1. Go to Inventory → Reports
2. Click "New Report"
3. Select "Inventory Snapshot" from the template dropdown
4. Under "Date Range", choose "Custom Date"
5. Set the date to the day you want to view inventory for
6. Select your warehouse(s) or leave blank for all locations
7. Click "Generate Report"

The report will show inventory quantities as they were at the end of that day. You can export to CSV or save the report for future reference.

Copilot Assistant

Ask questions.
Get instant answers.

Built-in AI assistant that understands your operations and workflows. Ask questions about orders, processes, or how to accomplish tasks. Get immediate, contextual answers.

  • Contextual help based on what you're working on
  • Explains workflows and process steps
  • Surfaces relevant data and insights
  • Available throughout the platform

AI built on trust.

Our approach to responsible AI.

You're Always in Control

AI suggests, you decide. Every recommendation can be reviewed, modified, or rejected.

Your Data Stays Private

Your data is never shared with other customers or used to train models for others.

Transparent Reasoning

See why AI made each suggestion and understand the logic behind recommendations.

Works Seamlessly

AI features work in the background without disrupting your workflow. Get assistance when you need it.

FAQ

Questions? Answers.

Is AI required to use Fulfil?
No. All AI features are optional enhancements. You can use Fulfil without any AI assistance and disable specific AI features at any time.
How does AI integration with Claude and ChatGPT work?
Fulfil uses the Model Context Protocol (MCP) to securely connect AI assistants to your data. You control what data the AI can access and all queries are secure and private.
Can I trust AI-generated reports and templates?
AI generates a starting point based on your request. You can preview, modify, and test everything before using it. Think of it as an assistant that drafts the structure. You approve the final output.
Does AI replace human support?
No. AI provides instant answers to common questions, but you always have access to human support for complex questions or when consultation is needed to advise on best practices. AI escalates to human support when needed.
Which AI features are included in my plan?
Most AI features are included with Fulfil at no additional cost. For advanced features in the future, we may require you to bring your own API key for OpenAI or Anthropic. Contact us for details about current feature availability.

Ready to experience AI
that makes sense?

See how Fulfil uses AI to simplify your operations.

See how it works