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Gorgias integration
Customer support,
with complete order context.
See sales orders and customer shipment information from Fulfil right in the Gorgias ticket sidebar. Agents stop asking for order numbers.
What you get
Order data in every support ticket.
Customer order and shipment information lives in the Gorgias ticket sidebar.
Order history.
View every sales order for the customer right in the ticket sidebar, with status and totals.
Shipment status.
See shipment information and tracking details for each order without leaving Gorgias.
Customer context.
Pull complete customer information from Fulfil, matched by email address.
Support customers faster.
Faster response times.
Agents see order and shipment information instantly, without switching systems or asking for order numbers.
Accurate information.
Data syncs directly from Fulfil, so agents always have the current order status and tracking details.
Better customer experience.
Proactive support with complete visibility into each customer's order history and fulfillment status.
Less context switching.
Agents stay in Gorgias while accessing the order data they need from Fulfil.
Connect Gorgias
to your ERP.
Give your support team complete order visibility with the Fulfil integration for Gorgias.