Shipmate × Fulfil

Shipping carrier

Shipmate

Automated multi-carrier shipping software for UK and Ireland online businesses with branded tracking and label standardization

See how it works

Overview

UK and Irish DTC brands use Shipmate to access Royal Mail, DPD, Evri, and other major UK carriers through one platform, eliminating the complexity of managing multiple carrier accounts. Fulfil's Shipmate integration gives merchants standardized 4x6" labels across all carriers, branded tracking portals, and automated rate shopping—perfect for brands shipping domestically within the UK and Ireland.

Type: Shipping Aggregator - Provides access to multiple carriers through a single integration

Capabilities

  • Multi-carrier shipping integrations
  • Automated label generation and printing
  • Standardized 4x6" shipping labels
  • Branded tracking portals
  • Flexible workflow integrations
  • Carrier label standardization
  • API integration options
  • Ready-made eCommerce platform plugins

Supported Carriers

Royal Mail, UPS, DPD, DHL, Yodel, Evri, Parcelforce, FedEx, and many more

Best For

  • E-commerce: Online sellers and retailers in UK/Ireland
  • 3PL: Third-party logistics aggregators
  • Enterprise: Large merchants with high volumes
  • UK & Ireland: Businesses focused on UK and Irish markets

Geographic Coverage

Shipmate supports shipping to:

  • UK
  • EU

Setup Instructions

  1. Obtain your Shipmate account credentials
  2. In Fulfil, navigate to Configuration → Carriers
  3. Click 'Add Carrier' and select 'Shipmate'
  4. Enter your API credentials
  5. Configure your shipping preferences and service levels
  6. Test the integration with a sample shipment

Features in Fulfil

Rate Shopping

Get real-time shipping rates from Shipmate to compare costs across different service levels.

Label Generation

Automatically generate shipping labels in your preferred format (PDF, PNG, or ZPL for thermal printers).

Tracking

Real-time tracking updates are automatically synced to your orders, keeping customers informed.

Support

For questions about this integration, contact Fulfil support. For carrier-specific questions, visit Shipmate.

FAQ

Questions? Answers.

How do I set up Shipmate shipping in Fulfil?
To set up Shipmate in Fulfil, navigate to Configuration → Carriers, click 'Add Carrier', and select Shipmate. You'll need your Shipmate account credentials and API access. The setup typically takes 15 minutes.
Can I use Shipmate for both Shopify and Amazon orders?
Yes, Fulfil's ERP automatically imports orders from Shopify, Amazon, and other channels. You can ship all these orders using Shipmate, compare rates with other carriers, and sync tracking information back to each sales channel automatically.
Does Shipmate integration support rate shopping?
Yes, Fulfil's Shipmate integration provides real-time rate shopping. When you're ready to ship an order, the system queries Shipmate for available service levels and displays rates side-by-side, allowing you to select the most cost-effective option.
Can I print Shipmate shipping labels from my WMS?
Yes. Fulfil's WMS generates Shipmate shipping labels automatically during the packing workflow. Labels can be printed in PDF, PNG, or ZPL format for thermal printers. The system also supports batch label printing for high-volume operations.
Does tracking information sync automatically?
Yes, once a Shipmate label is generated, tracking numbers are automatically synced to your orders in Fulfil. For Shopify and Amazon orders, tracking information is pushed back to the sales channel, triggering automated customer notification emails.
Can I pre-generate Shipmate labels to speed up fulfillment?
Yes, Fulfil can automatically generate Shipmate labels when orders start picking or get packed. This is done through automation rules that trigger label generation in the background, so labels are ready by the time the shipment reaches the packing station. This significantly speeds up your fulfillment workflow.
How does rate shopping work with Shipmate?
Fulfil's rate shopping compares Shipmate rates against other carriers by considering shipping addresses, package weights and dimensions, special services, and base rates (including surcharges and discounts). This ensures an accurate, apples-to-apples comparison so you can select the most cost-effective shipping option.
Can I add shipping insurance to Shipmate shipments?
Yes, Fulfil can automatically set insurance amounts on Shipmate shipments using automation rules. You can configure insurance as a fixed amount, percentage of shipment value, or percentage of shipment cost. The insurance is applied before the label is generated.
Does Shipmate integration support batch label printing?
Yes. Fulfil's WMS allows you to batch multiple shipments together and print all Shipmate labels at once. You can print in PDF, PNG, or ZPL format, making it compatible with both standard and thermal label printers for high-volume operations.

Ready to get started with Shipmate?

See how Fulfil integrates with Shipmate.

See how it works