UPS × Fulfil

Shipping carrier

UPS

World's largest courier company offering package delivery, supply chain management, and freight services globally

See how it works

Overview

DTC and wholesale brands choose UPS for its extensive ground network, reliable next-day air service, and comprehensive freight solutions. Fulfil's direct UPS integration gives merchants access to negotiated rates, real-time rate shopping across all service levels, and automated label generation—making it easy to ship everything from single-unit D2C orders to pallet-sized wholesale shipments.

Type: Direct Carrier Integration

Capabilities

  • Rate shopping with delivery dates
  • Real-time tracking
  • Signature confirmation
  • Insurance
  • Saturday delivery
  • International customs documentation
  • Return labels
  • UPS Access Points

Supported Services

Fulfil supports the following UPS services:

  • Ups Ground
  • Ups Next Day Air
  • Ups Next Day Air Saver
  • Ups 2Nd Day Air
  • Ups 2Nd Day Air Am
  • Ups 3 Day Select
  • Ups Standard
  • Ups Worldwide Express
  • Ups Worldwide Expedited
  • Ups Worldwide Saver

Best For

  • DTC: Direct-to-consumer shipments with residential delivery
  • Wholesale: Business-to-business wholesale orders
  • B2B: Commercial business shipments
  • LTL: Less-than-truckload freight shipments

Geographic Coverage

UPS supports shipping to:

  • Global - 220+ countries

Setup Instructions

  1. Obtain your UPS account credentials
  2. In Fulfil, navigate to Configuration → Carriers
  3. Click 'Add Carrier' and select 'UPS'
  4. Enter your API credentials
  5. Configure your shipping preferences and service levels
  6. Test the integration with a sample shipment

Features in Fulfil

Rate Shopping

Get real-time shipping rates from UPS to compare costs across different service levels.

Label Generation

Automatically generate shipping labels in your preferred format (PDF, PNG, or ZPL for thermal printers).

Tracking

Real-time tracking updates are automatically synced to your orders, keeping customers informed.

Returns

Generate return labels and process RMAs seamlessly.

UPS SurePost & Mail Innovations for Subscription Businesses

Fulfil supports UPS SurePost and UPS Mail Innovations—hybrid services combining UPS ground transportation with USPS final-mile delivery. These services are ideal for subscription box businesses and brands shipping lightweight packages regularly.

UPS SurePost:
- Cost-effective for residential delivery of lightweight packages
- Two service tiers: Less than 1 lb (1-15.99 oz) and 1 lb or greater (1-70 lbs)
- UPS handles pickup and ground transportation, USPS completes final-mile delivery
- Perfect for subscription boxes, lightweight DTC products, and high-volume shippers
- Delivers to all US states, territories, PO boxes, and APO/FPO/DPO addresses

UPS Mail Innovations:
- Domestic and international lightweight parcel delivery
- Works with USPS for final delivery to residential addresses
- Three service levels: Expedited, Priority, and Economy
- Includes USPS endorsement options for undeliverable packages
- Dual tracking numbers: UPS primary tracking (MMID) and USPS delivery confirmation
- Ideal for subscription businesses shipping recurring lightweight items

Both services require account activation through your UPS representative. Contact UPS to enable these services on your account and API access before configuring them in Fulfil.

Support

For questions about this integration, contact Fulfil support. For carrier-specific questions, visit UPS.

FAQ

Questions? Answers.

How do I set up UPS shipping in Fulfil?
To set up UPS in Fulfil, navigate to Configuration → Carriers, click 'Add Carrier', and select UPS. You'll need your UPS account credentials and API access. The setup typically takes 30 minutes.
Can I use UPS for both Shopify and Amazon orders?
Yes, Fulfil's ERP automatically imports orders from Shopify, Amazon, and other channels. You can ship all these orders using UPS, compare rates with other carriers, and sync tracking information back to each sales channel automatically.
Does UPS integration support rate shopping?
Yes, Fulfil's UPS integration provides real-time rate shopping. When you're ready to ship an order, the system queries UPS for available service levels and displays rates side-by-side, allowing you to select the most cost-effective option.
Can I print UPS shipping labels from my WMS?
Yes. Fulfil's WMS generates UPS shipping labels automatically during the packing workflow. Labels can be printed in PDF, PNG, or ZPL format for thermal printers. The system also supports batch label printing for high-volume operations.
Does tracking information sync automatically?
Yes, once a UPS label is generated, tracking numbers are automatically synced to your orders in Fulfil. For Shopify and Amazon orders, tracking information is pushed back to the sales channel, triggering automated customer notification emails.
Can I use my own UPS account and negotiated rates?
Yes, Fulfil integrates with your existing UPS account, so you continue to benefit from any negotiated rates or discounts you've secured. You simply provide your UPS API credentials during setup.
Can I pre-generate UPS labels to speed up fulfillment?
Yes, Fulfil can automatically generate UPS labels when orders start picking or get packed. This is done through automation rules that trigger label generation in the background, so labels are ready by the time the shipment reaches the packing station. This significantly speeds up your fulfillment workflow.
How does rate shopping work with UPS?
Fulfil's rate shopping compares UPS rates against other carriers by considering shipping addresses, package weights and dimensions, special services, and base rates (including surcharges and discounts). This ensures an accurate, apples-to-apples comparison so you can select the most cost-effective shipping option.
Can I add shipping insurance to UPS shipments?
Yes, Fulfil can automatically set insurance amounts on UPS shipments using automation rules. You can configure insurance as a fixed amount, percentage of shipment value, or percentage of shipment cost. The insurance is applied before the label is generated.
Does UPS integration support batch label printing?
Yes. Fulfil's WMS allows you to batch multiple shipments together and print all UPS labels at once. You can print in PDF, PNG, or ZPL format, making it compatible with both standard and thermal label printers for high-volume operations.

Ready to get started with UPS?

See how Fulfil integrates with UPS.

See how it works