A single view into all of your channels
Working out of different channels to process inventory and orders can create an inaccurate view of your business. Fulfil puts all of your order and inventory data into one place so you can easily access information across any sales channel, marketplace, warehouse, and fulfilment center.
Add on any sales channel
Adding a new sales channel can cause issues like inventory syncing and overselling. With Fulfil, you can provide accurate inventory availability per channel, reserve stock to prevent overselling, and create rules to tailor product listings for each channel in order to provide a seamless customer experience.
Customize the way you do business
Every channel adds complexity around the way you do business. Fulfil allows you to create automated rules like channel order routing and optimized shipping costs to make sure you can operate your business around the needs of each channel.
Support omnichannel retail workflows
Fulfil unlocks the ability to provide customer experiences like: buy in-store ship to home, buy online pick up in-store, and buy online return in-store. Give your customers the experience they expect with a true omnichannel experience.
Automatically process returns
A poor returns process can lead to loss in brand loyalty and sales. Fulfil processes returns across all sales channels allowing you to automatically refund the customer and restock the item so that you can keep customers satisfied while getting the product back on sale.
Everything you need to scale your business, in one place
Order Capturing
Fulfil centralizes all your orders in one place allowing you to capture and manage any type of order.
Manual Order Entry
Fulfil gives you the ability to accept orders manually. Manage all order details including price lists, promotions, pre-orders, exceptions, inventory and more.
Price Lists
Apply price lists automatically (or manually at order level) to provide customer or channel specifc prices
Multiple Price Levels
Apply prices based on quantity tiers
Multiple Currencies
Accept and process orders in over 180 currencies and reconcile to company currency on transaction dates
Automated Discounts and Rounding
Automate quantity based discounts and automate round offs
Promotions Management
Manage promotions and apply them automatically at the order level
Back Orders
Accept back orders to be fulilled on later dates or when inventory becomes available. The allocation methods can either be based on order date, the planned ship date or completely manual.
Import from CSV Files
Import orders from CSV files. Allow customers to directly upload orders through a portal.
View Real-time Inventory
Allow sales reps and wholesale customers to view real time availability numbers
Payment Capture from Credit Cards
Capture payments from credit cards through Stripe, Braintree or Authorize.net
Pre-order Management
Manage pre-orders without having to manually sort orders with pre-ordered items. Automatically allocate inventory to shipments when pre-ordered inventory is received.
Manage Credit Limits
Set credit limits and prevent orders from going through when credit limits will be exceeded
Inventory Visibility
Inventory visibility across warehouses when placing orders
Payment Terms
Apply payment terms to orders automatically or manually override for specific orders.
Scale
Fulfil gives you the ability to support flash sales, drops, and subscriptions giving you the flexibility to sell your products the way you want to.
Flash Sales and Drops
Support for flash sales (5K+ orders/min)
Subscription Commerce
Support to handle 100k+ order drops for subscription recurrence
Channel Integrations
Automatically capture your channel orders in Fulfil via EDI.
Exception Management
Manage order exceptions from fraud alerts, product mismatches
Subscription Order Support
Support to identify products from subscription orders where a template SKU is ordered
EDI (via SPS)
Connect with trading partners to import orders (850), send acknowledgements (855), send ASNs (846) and INvoices (810) when items are shipped. Also send inventory levels to trading partners with an 846.
EDI for Dropships (DSCO)
Connect with drop ship trading partners like Nordstrom to accept drop ship POs, send tracking numbers and raise invoices automatically
API
Fulfil’s API gives you the ability to capture any information into Fulfil that is needed for you to process your customer orders.
Channel integration API
An API specifically for developers to integrate sales channels with Fulfil without having to implement the Full REST API
Metadata
Capture personalization and customization information or use it to store additional metadata at the order and line levels
Customer Service Actions
Fulfil’s API gives you the ability to capture any information into Fulfil that is needed for you to process your customer orders.
Cancel order, line item or all unshipped items
Reduce Quantity or Replace Line Item
Expedite Shipping and Charge for Shipping
Update Gift Message
Change Order Address
Update orders address before shipping
Change Fulfillment Strategy
Change from ship from stock to drop shipment when you are out of inventory
Change Shipping Date
Change the date when items should be shipped
Native E-com Integrations
Fulfil has native integrations with the most popular ecommerce platforms like Shopify, Shopify Plus, BigCommerce, and WooCommerce.
Shopify
With Fulfil’s native Shopify integration you have the ability to manage orders, payments, gift cards, and fulfilment options all within Fulfil.
Order Management
Import orders, send order updates, refund and modify orders directly in Fulfil
Order Editing
Replace line items and make edits to orders in Fulfil and the integration will issue refunds on Shopify
Cancel and Refund Orders
Orders that are not fulfilled can be canceled and a refund issued through Shopify
Payment Management
Account for multi-payments including gift cards
Gift Card Accounting
When gift cards are sold, account for them as deferred revenue automatically
POS Orders
Automatically record POS orders and reduce inventory
In-store/Curbside Pickup
Native support for in-store and curbside pickup
Multiple Fulfillments
Support for partial shipments and fulfillments
Order Routing
Fulfil line items from one or more warehouses or through drop shipments and send them as fulfillments to Shopify
BigCommerce
With Fulfil’s native BigCommerce integration you have the ability to manage your BigCommerce orders directly from Fulfil.
Order Management
Import orders and export order status to BigCommerce
WooCommerce
With Fulfil’s native BigCommerce integration you have the ability to manage your WooCommerce orders directly from Fulfil.
Order Management
Import orders and export order status to WooCommerce
Native Marketplace Integrations
Fulfil has native integrations with the most common marketplaces allowing you to connect directly into Amazon, Walmart, eBay and Wayfair.
Amazon
With Fulfil’s native BigCommerce integration you have the ability to manage your BigCommerce orders directly from Fulfil.
Order Management
Import orders, acknowledge and send status to Amazon
FBA Order Management
Automatically imports FBA orders and manages inventory
FBM and Seller Fulfilled Prime Support
Imports seller fulfilled orders and returns. Generate labels from Amazon for Seller Fulfilled Prime orders.
Multi-channel Fulfillment
Fulfill non-Amazon orders from FBA by routing shipments to FBA
Walmart
Fulfi’s Walmart integration allows you to manage your eBay orders from Fulfil.
Order Management
Import orders, acknowledge and send status to Walmart
eBay
Fulfi’s eBay integration allows you to manage your eBay orders from Fulfil.
Order Management
Import orders, acknowledge and send status to eBay
Wayfair
Fulfi’s Wayfair integration allows you to manage your eBay orders from Fulfil.
Order Management
Import orders, acknowledge and send status to Wayfair
Fulfilment
Fulfil gives you full control over your fulfilment processes allowing you to customize and automate the way you need to fulfill your orders.
3PL Integrations
Natively connect Fulfil to popular 3PLs or leverage Fulfil’s API to connect with other 3PLs and warehouses to streamline your order to fulfilment process.
Native Integrations and API
Natively connects with popular 3PLs and easy API for 3PLs to integrate with a specific Warehouse in Fulfil
Fulfillment Strategies
Fulfil gives you the ability to automate and build processes around the ways you need to fulfill your orders. Fulfil supports workflows for dropshipping, in-store pickup, and made-to-order products.
Ship from Stock
Ship items from inventory at a DC
Make on Order
Make personalized items (engraved/custom options) after an order is placed
Store Pickup
Allow in-store pickups
Ship From Store
Ship items from stores to customers and turn each store into a DC
Drop Shipment
When drop line line items are on an order, automatically create purchase order and send to a supplier.
Drop Shipments
Place purchase orders automatically with suppliers when drop ship items are ordered by customers
Shipping Costs
You can manage and optimize your order shipping costs directly in Fulfil.
Estimate Shipping
Estimate shipping costs during order entry
Rate Shopping
Automatically select cheapest shipping option for free shipments
Native Address Verification
Validate addresses to identify address type and classify them
Customer Shipping Accounts
Ship using customer's shipping accounts
Shipping Markup
Markup shipping costs when estimating shipping on sales orders
Workflows
Fulfil supports custom workflows you need to fulfil shipments like splitting shipments on an order.
Split Shipments
Split orders into one or more shipments based on warehouse, planned shipping dates
Post-Sales
Fulfil gives the ability to manage your return process from end to end ensuring you are able to provide a great post-sales experience for your customer.
Repairs
Manage your repairs process post-sale directly in Fulfil.
Repair Management
Manage repairs, add or remove components from repairs and issue service invoices.
RMA Management
Create return authorizations from existing orders or order history of the customer
Return Labels
Generate and send shipping labels to customers to return items
Process Returns
Receive and restock returns or flag them as damaged
Analyze Return Reasons
Manage custom return reason codes and analyze them
Integrated Accounting
Fulfil records all accounting transactions related to your orders ensuring that you are fully GAAP compliant and have a clear view into your business performance. Fulfil enables you to also capture payments in any currency from your customers automatically, manually, and by payment terms.
Revenue
Fulfil recognizes revenue according to GAAP standards ensuring you understand your revenue performance at any time.
GAAP Revenue Recognition
Only recognize revenue when items are shipped
Deferred Revenue
Easily track deferred revenue
Returns
Reverse revenue when items are received from customers
Multi-currency
Manage orders in over 180+ currencies
Payment Gateways
Fulfil automatically reconciles orders against your payment gateways.
Multiple-gateways
Automatically reconcile multiple payments on the same order
Reconciliation
Reconcile settlement reports from gateways with transactions in Fulfil
Payment
Fulfil allows you to manage, collect, and automatically authorize customer payments.
Terms
Manage payment terms for wholesale - NET X days, NET X EOM or more complex payment terms
Auto Charge
Auto charge credit cards when payments are due
Charge on Shipping
Authorize card when allocating inventory and charge customers at the time of shipping
Reporting
Fulfil comes with sales and revenue reports out of the box allowing you to understand your business performance. Fulfil also gives you access to all the raw data so you can import it into your reporting tool of choice.
Native Reports
Out of the box, Fulfil provides you with reports to help you understand your sales and revenue performance.
Sales over time
Sales by Channel
Sales by Sales Person
Sales by Product/SKU/Category
Sales by Region
Revenue Over Time
Revenue by Channel
Revenue by Sales Person
Revenue by Product/SKU/Category
Revenue by Region
Data Warehouse
For more complex reporting, you can access your raw sales data via Fulfil’s data warehouse.
Sales
Raw sales data with line item, costs, gross margins, product information
Shipments
Raw shipping information with item, costs, timestamps of events (picked at, shipped at)
Trusted By
See what our customers have to say
We love the multiple channel support needed for selling products in multiple places and channels. Fulfil is a system worth looking into.
Fulfil is a key part of us being able to do our mission of saving lives and providing peace of mind for everybody. We would not be on same day shipping without Fulfil.
Automation through Fulfil has easily saved us 2-3x what we pay for Fulfil every year. After only 8 months into our launch with Fulfil, we had already recouped our costs for multiple years
Use the form to get in touch with the Fulfil team and schedule a demo.
