Order Management
25+ sales channels.
One order queue.
Stop logging into five different systems. Fulfil pulls Shopify, Amazon, Walmart, TikTok, Faire, and EDI orders into one place.
Customer stories
Used by brands processing 150K+ orders/month.
“We're going to do 150,000 orders this month. Without Fulfil, there's no way I would be with a smile on my face.”
“Order management tasks that used to take hours now take minutes in Fulfil.”
“Now we have 25 sales channels and 15 or 20 warehouses in Fulfil and it all works.”
What makes Fulfil different.
NetSuite takes a year to implement. Shopify's native tools don't handle wholesale or EDI. Fulfil does both in weeks.
No middleware required
Native connections to Shopify, Amazon, Walmart, and major EDI retailers. No Celigo. No custom development. Orders just flow in.
Route orders automatically
Set rules once. Fulfil checks your warehouses, 3PLs, and FBA in priority order and keeps each order in one shipment by default, routing on inventory levels, shipping cost, and delivery speed. It only splits an order when you configure it to.
Weeks to implement, not months
Most brands go live in 8-12 weeks. Grüns onboarded in under 2 months. Compare that to year-long NetSuite implementations.
DTC, wholesale, EDI, and marketplaces. One system.
Most brands outgrow Shopify's tools but don't want NetSuite's 12-month implementation or six-figure consulting fees. Fulfil handles the same complexity without the overhead.
Automatic routing
Orders go to the right warehouse or 3PL based on inventory, shipping cost, and delivery time.
Flexible fulfillment
Run dropshipping, assembly, or in-store pickup in parallel with consistent processes.
Personalization support
Handle custom engravings, Shopify line item properties, and Amazon Custom orders natively.
Customize with code
Use custom functions to automate even your most unique business requirements.
Your warehouse + 3PLs + FBA. All in one view.
Complex NTWRK started with 2 warehouses. Now they run 15-20 through Fulfil. Mix in-house fulfillment with ShipBob, FBA, or any 3PL. Orders route automatically based on your rules.
Unified management
Route automatically between in-house warehouses and 3PL partners.
Network visibility
Track inventory and orders across your entire fulfillment network in real time.
Powerful WMS
Mobile-first warehouse operations with optimized pick routes and barcode scanning.
Intelligent routing
AI identifies which address changes matter, preventing unnecessary delays.
Split shipments, backorders, and edge cases.
Not every order ships in one box from one location. Fulfil handles the exceptions: split shipments, backorder queuing, and partial fulfillment, without requiring manual workarounds.
Partial fulfillment
Ship what's in stock now. The remainder stays open and fulfills automatically when inventory arrives. No manual follow-up required.
Backorder management
Orders for out-of-stock items are held in a Waiting state until inventory arrives. Allocate backorders and pre-orders against a specific inbound PO, with expected supply dates calculated from your supplier's lead time, so your team can quote customers a real ETA instead of an indefinite wait.
Hold and release
Flag orders for fraud review or any custom reason without blocking the rest of your queue. Release individually or in bulk.
Split shipments
When an order ships in multiple boxes or from multiple locations, each shipment is tracked independently within the same order record.
No Celigo. No middleware fees.
Fulfil connects directly to your sales channels. No third-party sync tools breaking at 2am. Native integrations we build and maintain ourselves.
Process returns without spreadsheet chaos.
RMAs, refunds, exchanges, and repairs. Track return reasons by SKU to find product issues before they become expensive.
RMA processing
Streamlined return initiation makes it easy for teams to track and process returns.
Repair management
Process repairs, modify components, and issue service invoices all within one platform.
Return analytics
Analyze return patterns over time to improve product quality and customer satisfaction.
Custom return codes
Create custom codes to identify and address common issues systematically.
See which channels actually make money.
Break down orders by channel, SKU, and region. See true profitability after shipping costs, returns, and chargebacks.
Custom report builder
Create custom reports tailored to your business needs and analyze any aspect of operations.
Out-of-the-box reports
Instantly access reports by channel, SKU, region to identify trends and opportunities.
Channel profitability
See true margin by channel after shipping, returns, and fees are factored in.
Fulfillment bottlenecks
Spot slow-moving orders before they become late shipments.
What's included
Everything you need for order management.
Shopify, Amazon, and 25+ marketplaces.
Native connections to every sales channel. No middleware, no nightly batch syncs.
Warehouse, batch, and wave picking.
Full WMS built into the same system. Mobile scanning, smart batching, automated waves.
Multi-channel sync and stock reservations.
Reserve safety stock by channel. Live inventory across warehouses and 3PLs.
GL, revenue recognition, receivables.
Order activity posts to your books in real time. No month-end CSV exports.
Reorder points and forecasting.
Auto-replenish based on velocity, lead time, and channel-level demand.
Major EDI retailers and all 3PLs.
Trade with Walmart, Target, and Costco without a third-party EDI vendor.
Auto-route, auto-tag, auto-notify.
Set rules to route orders, flag exceptions, and trigger customer notifications without manual work.
FAQ
Questions? Answers.
What is ecommerce order management software?
How does Fulfil handle orders from multiple sales channels?
Does Fulfil support split shipments?
How does Fulfil handle backorders?
Does Fulfil work for apparel and clothing brands?
How long does implementation take?
Can Fulfil route orders to different warehouses automatically?
Will automatic routing split my orders across multiple warehouses?
Do I need middleware like Celigo for integrations?
What size brands use Fulfil?
How does Fulfil handle drop-ship orders where the supplier ships directly to my customer?
Can Fulfil automatically hold high-risk orders for fraud review?
Can I take a return for an order that isn't in Fulfil, like a warranty or a pre-Fulfil purchase?
Can Fulfil combine multiple orders from the same customer into one shipment?
Agentic ERP
Run your order desk with your own AI agents.
Fulfil is an agentic ERP. Ask Claude for a live view of today's orders over MCP, or point an AI agent at the CLI to triage exceptions and re-route work, all against the same records your team uses.
See how it works
with your channels.
40-minute demo. We'll show you Shopify, Amazon, and EDI orders flowing through one system.