Team notifications and AI help directly in Slack

Send automated notifications to Slack channels on your workspace and ask questions using the AI assistant connected to help center documentation.

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Connect your ERP to your workspace

Fulfil's Slack integration goes beyond just sending messages — it connects your ERP records to your Slack channels and users in a meaningful way.

Smart Messaging

Send messages to channels or specific users
Update existing messages with status changes
Messages formatted with UI blocks for record info
Message history saved to originating Fulfil record

Channel & User Sync

Automatically syncs channels and users into Fulfil
Links Slack users to Fulfil users via email
AI assistant for instant help center responses
Ask questions with /ff-ask in Slack

Automated notifications for key events

Set up automation rules to send tailored notifications to specific channels as records update in real time.

Order Confirmations

Notify your team when sales orders or purchase orders are confirmed.

Fulfillment Updates

Track when shipments are packed, shipped, or delivered.

Invoice Events

Get alerts when invoices are posted or paid.

Supported triggers for the automation rule

Here are the automation rule triggers that support Slack notifications organized by record type:

Internal Shipments

• Internal Shipments / Assignment
• Internal Shipments / Shipped (done)
• Internal Shipments / Packed
• Internal Shipments / Waiting

Production Orders

• Production Orders / Assignment
• Production Orders / Done
• Production Orders / Start Running
• Production Orders / Waiting

Customer Shipments

• Customer Shipments / Packed
• Customer Shipments / Waiting

Purchase Orders

• Purchase Orders / Confirmation

Sales Orders

• Sales Orders / Confirmation

Work Orders

• Work Orders / Finished
• Work Orders / Start Running

Invoices

• Invoices / Paid
• Invoices / Posted

Supplier Shipments

• Supplier Shipments / Done
• Supplier Shipments / Received

Quick setup

Connect your Slack workspace to Fulfil in minutes.

Navigate to integrations

Go to Settings > General > Integrations and click Setup New Integration.

Choose Slack

Select Slack as the type and click Next. You'll be directed to Slack to continue setup.

Authorize and install

Select your workspace, choose a channel, and approve installation. Fulfil will begin syncing users and channels in the background.

Set up automation rules

Create automation rules in Settings > Automation Rules. Choose Post to Slack as the action, select your channel, and customize the message content using Jinja expressions.

Ready to connect Slack to your ERP?

See how Fulfil can keep your team informed with automated Slack notifications.