Stord × Fulfil
3PL PROVIDER

Stord

Connect with Stord's 3PL network across the US and Canada for comprehensive supply chain operations.

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Overview

E-commerce brands choose Stord for comprehensive supply chain operations across the United States and Canada. Stord's fulfillment network enables efficient warehousing, order processing, and shipping with complete visibility into operations. Fulfil's native integration with Stord ensures seamless communication for all fulfillment, receiving, and inventory operations.

Type: Direct 3PL Integration

Capabilities

  • Customer shipment fulfillment with tracking
  • Outbound internal shipments (transfers out)
  • Supplier shipment receiving
  • Inbound internal shipments (transfers in)
  • Automated inventory adjustments
  • Product master data synchronization
  • Engraving services support
  • Partial shipment and receipt handling
  • EDI order fulfillment via SPS Commerce

Supported Actions

From Fulfil to Stord:

  • Send customer shipments for fulfillment
  • Send outbound internal shipments
  • Send supplier shipments for receiving
  • Send inbound internal shipments
  • Send product information (automated)

From Stord to Fulfil:

  • Receive full and partial shipment confirmations with tracking
  • Receive outbound internal shipment shipping updates
  • Receive supplier shipment receipt confirmations
  • Receive inbound internal shipment receipt confirmations
  • Import inventory adjustments

Best For

  • North American DTC Brands: Companies selling to US and Canadian customers
  • Multi-Location Distribution: Businesses leveraging multiple fulfillment centers
  • EDI Trading Partners: Brands selling to retailers via EDI (requires SPS Commerce)
  • Growing E-commerce Brands: Businesses scaling their fulfillment operations
Setup Instructions

Step 1: Obtain Stord Credentials

Contact your Stord representative to obtain:
- API Key
- Organisation ID
- Network ID
- Facility ID (for each warehouse location)

Step 2: Create Stord Warehouse in Fulfil

  1. Navigate to Inventory & Stock > Locations
  2. Click Setup New Location
  3. Select Warehouse and configure:
  4. Type: 3PL
  5. 3PL Source: Stord
  6. Structure: As required for your operations
  7. Click Create

Step 3: Create Stord Integration

  1. Navigate to Settings > Integrations
  2. Click Setup new integration
  3. Select Stord as the Type
  4. Enter your API Key
  5. If using a test API key, check the Test Mode checkbox
  6. Enter your Organisation ID and Network ID
  7. Select the warehouse created in Step 2 and enter the Facility ID
  8. If using engraving services, configure the Engraving Product Option Code
  9. Click Save

Step 4: Enable 3PL Schedules

Configure automated synchronization between Fulfil and Stord:

  1. Scroll to 3PL Schedules section in warehouse settings
  2. Click + to add schedules for each action:

For Fulfillment:
- Send customer shipments: Sends assigned shipments to Stord (recommended: 15 minutes)
- Get customer shipment advices: Retrieves tracking numbers and marks shipments as done
- Send internal shipments (to shipping 3PL): Sends assigned outbound internal shipments
- Get internal shipment advices (from shipping 3PL): Marks shipments as shipped with tracking

For Receiving:
- Send supplier shipments: Exports draft supplier shipments to Stord
- Get inventory receipts: Marks supplier shipments as received
- Send internal shipments (to receiving 3PL): Sends assigned internal shipments for receiving
- Get internal shipment advices (from receiving 3PL): Marks internal shipments as done

  1. Select an interval for each schedule or enter custom timing
  2. Click Save
Features in Fulfil

Multi-Location Network

Leverage Stord's fulfillment network across the US and Canada to reduce shipping times and costs. Route orders to the optimal location based on customer proximity.

Automated Inventory Adjustments

Stord automatically sends inventory adjustments to Fulfil for damaged and quarantined items, maintaining accurate stock levels across all channels.

Engraving Services Support

Configure engraving instructions through product options:
1. Set up Engraving Product Option Code in integration settings
2. Add product options with this code to sale order lines
3. Fulfil automatically formats as: "SKU: {sku}, Description: {product_name}, Engraving Message: {option_value}"
4. Orders are tagged with "Engraving" in Stord

Note: Engraving services incur additional fees. Contact your Stord representative for pricing.

EDI Order Fulfillment

Important: Stord only supports EDI order fulfillment via SPS Commerce. If you work with trading partners and use Stord, you must use SPS Commerce as your EDI provider.

EDI Process:
1. Trading partner sends 850 Purchase Order to SPS Commerce
2. Fulfil receives order and creates customer shipment
3. Fulfil sends shipment to Stord via API
4. Stord fulfills order and logs into SPS Commerce portal
5. Stord generates 856 Advance Ship Notice manually in SPS
6. Fulfil retrieves shipment status and marks as done
7. Fulfil sends 810 Invoice to SPS Commerce

Partial Shipment and Receipt Support

  • Stord supports splitting orders into multiple shipments
  • Partial supplier shipment receipts create new shipments for received items
  • Original shipments remain open until all items are received

Product Master Data Sync

Send product information to Stord directly from Fulfil:
1. Navigate to Product > Variants
2. Select variants to send
3. Click Actions > Send to 3PL
4. Choose Stord warehouse and send

Address Validation

Stord performs address validation. If address2 is empty, Fulfil automatically uses the city as a fallback to meet Stord's requirements.

Duplicate Order Handling

If Stord reports a duplicate order number, Fulfil treats this as a successful send since the order already exists in their system.

Pricing

Stord pricing varies based on storage volume, order volume, and fulfillment services. Contact Stord directly for a quote tailored to your business needs.

Support

For questions about this integration, contact Fulfil support. For Stord-specific questions or to set up your account, visit Stord or reach out to your Stord account manager.

Frequently asked questions

How do I set up Stord fulfillment in Fulfil?

To set up Stord in Fulfil, navigate to Inventory & Stock → Locations, create a new warehouse with Type set to 3PL, and configure your Stord credentials. The setup typically takes 1 hour.

Can I use Stord for both Shopify and Amazon orders?

Yes, Fulfil's ERP automatically imports orders from Shopify, Amazon, and other channels. You can route all these orders to Stord for fulfillment, and tracking information syncs back to each sales channel automatically.

How does inventory sync work with Stord?

Inventory levels automatically sync in real-time between Stord and Fulfil. When products are received at Stord, stock levels update in Fulfil immediately. When orders are fulfilled, inventory decreases automatically. This ensures accurate stock counts across all your sales channels.

Can I send supplier shipments to Stord for receiving?

Yes, you can send purchase orders and supplier shipments directly to Stord for receiving. Fulfil exports the shipment details to Stord, and once they receive and inspect the products, the shipment is automatically marked as received in Fulfil with updated inventory levels.

Does tracking information sync automatically?

Yes, when Stord fulfills an order, tracking numbers automatically sync to Fulfil and push back to Shopify, Amazon, and other connected sales channels, triggering automated customer notification emails.

Can I route orders automatically to Stord?

Yes, Fulfil's automation rules allow you to automatically route specific orders to Stord based on product type, destination, inventory availability, or custom criteria. This eliminates manual warehouse assignment and ensures orders flow to the right fulfillment center automatically.

How are returns handled with Stord?

Returns can be sent directly to Stord for inspection and restocking. Once Stord receives and inspects returned products, inventory automatically updates in Fulfil and syncs back to your sales channels, making products available for sale again.

Can I manage multiple Stord warehouse locations?

Yes, Fulfil supports multiple Stord warehouse locations with unified visibility. You can view inventory across all Stord facilities, route orders to the optimal location based on proximity or stock availability, and track fulfillment status across all locations from a single dashboard.

How does order batching work with Stord?

Fulfil can batch multiple orders together before sending them to Stord based on your configured sync schedule. This reduces API calls and streamlines fulfillment operations. You can adjust the batch frequency to match your fulfillment volume—from every 5 minutes for high-volume operations to hourly for lower volumes.

Can I split orders between my own warehouse and Stord?

Yes, Fulfil intelligently splits orders when inventory is distributed across multiple warehouses. If some items are at Stord and others in your own warehouse, Fulfil creates separate shipments for each location, ensuring customers receive all their items while optimizing fulfillment from the most appropriate facility.

Ready to get started with Stord?

Book a demo to learn how Fulfil integrates with Stord.

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