Omnipack × Fulfil
3PL PROVIDER

Omnipack

Connect with Omnipack's European fulfillment network for seamless order processing across Europe.

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Overview

E-commerce brands choose Omnipack for strategic European fulfillment with warehouse locations across the continent. Fulfil's native Omnipack integration enables merchants to leverage their European network while maintaining real-time visibility into inventory and orders, ensuring fast delivery to customers throughout Europe.

Type: Direct 3PL Integration

Capabilities

  • Customer shipment fulfillment with tracking
  • Outbound internal shipments (transfers out)
  • Supplier shipment receiving
  • Inbound internal shipments (transfers in)
  • European multi-location fulfillment
  • Engraving services support
  • Real-time inventory synchronization

Supported Actions

From Fulfil to Omnipack:

  • Send customer shipments for fulfillment
  • Send outbound internal shipments
  • Send supplier shipments for receiving
  • Send inbound internal shipments

From Omnipack to Fulfil:

  • Receive fulfillment updates with tracking numbers
  • Receive outbound internal shipment shipping updates
  • Receive supplier shipment receipt confirmations
  • Receive inbound internal shipment receipt confirmations

Best For

  • European DTC Brands: Brands selling primarily to European customers
  • Brexit-Ready Operations: Companies needing EU fulfillment separate from UK
  • Multi-Country Operations: Businesses shipping to multiple European markets
  • Growing European Brands: Companies scaling their European fulfillment operations
Setup Instructions

Step 1: Obtain Omnipack Credentials

Contact Omnipack to obtain:
- Omnipack Username
- Omnipack Password

Step 2: Create Omnipack Warehouse in Fulfil

  1. Navigate to Inventory & Stock > Locations
  2. Click Setup New Location
  3. Select Warehouse and configure:
  4. Type: 3PL
  5. 3PL Source: Omnipack
  6. Structure: As required for your operations
  7. Click Create

Step 3: Create Omnipack Integration

  1. Navigate to Settings > Integrations
  2. Click Setup New Integration
  3. Select Omnipack as the integration type
  4. Name your integration and click Next
  5. Enter your Omnipack Username and Password
  6. Click Connect
  7. Select the warehouse created in Step 2
  8. Configure engraving product options if applicable
  9. Click Save

Step 4: Enable 3PL Schedules

Configure automated synchronization between Fulfil and Omnipack:

  1. Scroll to 3PL Schedules section in warehouse settings
  2. Click + to add schedules for each action:

For Fulfillment:
- Send customer shipments: Sends assigned shipments to Omnipack (recommended: 15 minutes)
- Get customer shipment advices: Retrieves tracking numbers and marks shipments as done
- Send internal shipments (to shipping 3PL): Sends assigned outbound internal shipments
- Get internal shipment advices (from shipping 3PL): Marks shipments as shipped with tracking

For Receiving:
- Send supplier shipments: Exports draft supplier shipments to Omnipack
- Get inventory receipts: Marks supplier shipments as received
- Send internal shipments (to receiving 3PL): Sends assigned internal shipments for receiving
- Get internal shipment advices (from receiving 3PL): Marks internal shipments as done

  1. Select an interval for each schedule or enter custom timing
  2. Click Save
Features in Fulfil

European Multi-Location Fulfillment

Leverage Omnipack's European warehouse network to reduce shipping times and costs for customers across the continent. Route orders to the optimal location based on destination.

Brexit-Optimized Operations

Maintain separate EU inventory to avoid customs delays and additional fees when shipping to European customers post-Brexit.

Engraving Services Support

Configure engraving instructions through product options for customized products requiring special fulfillment services.

Full Shipment Lifecycle

Track customer shipments from order creation through fulfillment with automatic status updates and tracking number synchronization.

Bi-Directional Transfers

Send inventory between your warehouses and Omnipack facilities with automated tracking and receiving confirmations for both inbound and outbound transfers.

Real-Time Inventory Sync

Inventory adjustments made at Omnipack facilities automatically reflect in Fulfil, maintaining accurate stock levels across all European locations and sales channels.

Supplier Shipment Receiving

Send purchase orders to Omnipack for receiving. Once received, inventory automatically updates in Fulfil and becomes available across all sales channels.

Pricing

Omnipack pricing varies based on storage volume, order volume, and fulfillment services across European locations. Contact Omnipack directly for a quote tailored to your European fulfillment needs.

Support

For questions about this integration, contact Fulfil support. For Omnipack-specific questions or to set up your account, visit Omnipack or reach out to your Omnipack account manager.

Frequently asked questions

How do I set up Omnipack fulfillment in Fulfil?

To set up Omnipack in Fulfil, navigate to Inventory & Stock → Locations, create a new warehouse with Type set to 3PL, and configure your Omnipack credentials. The setup typically takes 45 minutes.

Can I use Omnipack for both Shopify and Amazon orders?

Yes, Fulfil's ERP automatically imports orders from Shopify, Amazon, and other channels. You can route all these orders to Omnipack for fulfillment, and tracking information syncs back to each sales channel automatically.

How does inventory sync work with Omnipack?

Inventory levels automatically sync in real-time between Omnipack and Fulfil. When products are received at Omnipack, stock levels update in Fulfil immediately. When orders are fulfilled, inventory decreases automatically. This ensures accurate stock counts across all your sales channels.

Can I send supplier shipments to Omnipack for receiving?

Yes, you can send purchase orders and supplier shipments directly to Omnipack for receiving. Fulfil exports the shipment details to Omnipack, and once they receive and inspect the products, the shipment is automatically marked as received in Fulfil with updated inventory levels.

Does tracking information sync automatically?

Yes, when Omnipack fulfills an order, tracking numbers automatically sync to Fulfil and push back to Shopify, Amazon, and other connected sales channels, triggering automated customer notification emails.

Can I route orders automatically to Omnipack?

Yes, Fulfil's automation rules allow you to automatically route specific orders to Omnipack based on product type, destination, inventory availability, or custom criteria. This eliminates manual warehouse assignment and ensures orders flow to the right fulfillment center automatically.

How are returns handled with Omnipack?

Returns can be sent directly to Omnipack for inspection and restocking. Once Omnipack receives and inspects returned products, inventory automatically updates in Fulfil and syncs back to your sales channels, making products available for sale again.

Can I manage multiple Omnipack warehouse locations?

Yes, Fulfil supports multiple Omnipack warehouse locations with unified visibility. You can view inventory across all Omnipack facilities, route orders to the optimal location based on proximity or stock availability, and track fulfillment status across all locations from a single dashboard.

How does order batching work with Omnipack?

Fulfil can batch multiple orders together before sending them to Omnipack based on your configured sync schedule. This reduces API calls and streamlines fulfillment operations. You can adjust the batch frequency to match your fulfillment volume—from every 5 minutes for high-volume operations to hourly for lower volumes.

Can I split orders between my own warehouse and Omnipack?

Yes, Fulfil intelligently splits orders when inventory is distributed across multiple warehouses. If some items are at Omnipack and others in your own warehouse, Fulfil creates separate shipments for each location, ensuring customers receive all their items while optimizing fulfillment from the most appropriate facility.

Ready to get started with Omnipack?

Book a demo to learn how Fulfil integrates with Omnipack.

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