MasonHub

To set up MasonHub in Fulfil, navigate to Inventory & Stock → Locations, create a new warehouse with Type set to 3PL, and configure your MasonHub credentials. The setup typically takes 1-2 hours.

Yes, Fulfil's ERP automatically imports orders from Shopify, Amazon, and other channels. You can route all these orders to MasonHub for fulfillment, and tracking information syncs back to each sales channel automatically.

Inventory levels automatically sync in real-time between MasonHub and Fulfil. When products are received at MasonHub, stock levels update in Fulfil immediately. When orders are fulfilled, inventory decreases automatically. This ensures accurate stock counts across all your sales channels.

Yes, you can send purchase orders and supplier shipments directly to MasonHub for receiving. Fulfil exports the shipment details to MasonHub, and once they receive and inspect the products, the shipment is automatically marked as received in Fulfil with updated inventory levels.

Yes, when MasonHub fulfills an order, tracking numbers automatically sync to Fulfil and push back to Shopify, Amazon, and other connected sales channels, triggering automated customer notification emails.

Yes, Fulfil's automation rules allow you to automatically route specific orders to MasonHub based on product type, destination, inventory availability, or custom criteria. This eliminates manual warehouse assignment and ensures orders flow to the right fulfillment center automatically.

Returns can be sent directly to MasonHub for inspection and restocking. Once MasonHub receives and inspects returned products, inventory automatically updates in Fulfil and syncs back to your sales channels, making products available for sale again.

Yes, Fulfil supports multiple MasonHub warehouse locations with unified visibility. You can view inventory across all MasonHub facilities, route orders to the optimal location based on proximity or stock availability, and track fulfillment status across all locations from a single dashboard.

Fulfil can batch multiple orders together before sending them to MasonHub based on your configured sync schedule. This reduces API calls and streamlines fulfillment operations. You can adjust the batch frequency to match your fulfillment volume—from every 5 minutes for high-volume operations to hourly for lower volumes.

Yes, Fulfil intelligently splits orders when inventory is distributed across multiple warehouses. If some items are at MasonHub and others in your own warehouse, Fulfil creates separate shipments for each location, ensuring customers receive all their items while optimizing fulfillment from the most appropriate facility.