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Understanding the Total Cost of Ownership of an ERP

Implementing an ERP can unlock a new level of efficient growth for your company; you can use the same resources to accomplish more, by both increasing the productivity of each individual member of your team, and improving collaboration across teams. Once you’ve decided that an ERP is the right tool, it’s important to thoroughly evaluate which platform is the best fit for your company. One of the key factors of this decision is understanding the Total Cost of Ownership over an extended period of time. Not all costs are immediately apparent during the evaluation process, and merchants will often find themselves surprised by ‘hidden costs’ after implementation of a traditional ERP. This article will help outline the different costs areas you should be considering during your evaluation process.

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March 29, 2023
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Order Management
Wholesale as a Multichannel Merchant - Small Buyers

Expanding to wholesale as a multichannel merchant is a great way to increase GMV, move large amounts of inventory, increase brand awareness, and get your product into more people’s hands.

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December 13, 2022
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Order Management
Managing D2C as a Multichannel Merchant

While marketplaces like Amazon can be extremely effective channels for customer acquisition because of the existing traffic, owning a direct-to-consumer (D2C) store enables you to have the highest level of control over the customer experience.

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December 8, 2022
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Order Management
Understanding Amazon as a Multichannel Merchant

Over the past several years Amazon has continued to dominate as a leading eCommerce marketplace with over 200 million Prime subscribers, doubling from 100 million in 2018. With the unparalleled customer experience of Prime for fulfillment and selection, Amazon is the preferred place to buy things online for many consumers.

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December 6, 2022
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Order Management
1st Principles of Multichannel Merchant Operations

When merchants first start selling products online, typically it begins in a single place - whether that’s a D2C Shopify site, Amazon listings, or even perhaps emailed wholesale orders, it’s rare to start with multiple channels from Day 1.

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November 29, 2022
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Order Management
The (Last Minute) BFCM Ops Checklist

With the Black Friday Cyber Monday (BFCM) weekend around the corner, here’s a last minute checklist for your operations team which can help make sure you’re set up for success this busy season. 

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November 10, 2022
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Carrier Management for BFCM

Effectively managing your carriers during the Black Friday, Cyber Monday (BFCM) and Holiday busy seasons is essential to giving your customers a good post-purchase experience. With the increased shipping volume across the industry, there is always the risk of unexpected carrier capacity constraints and longer delivery times during this period.

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November 8, 2022
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