Returns are an inevitable part of eCommerce, but they don't have to be a profit drain. This session explores how to implement efficient return processes for Shopify, Amazon and other marketplaces that minimize costs, maximize recovery value, and maintain customer satisfaction while ensuring proper inventory and financial treatment within Fulfil.
Whether you're struggling with return processing costs or looking to turn returns into a competitive advantage, this training will help you build return workflows that protect margins while delivering exceptional customer experiences.
In this webinar, you'll learn about:
Automated return authorization and processing: Learn how to set up intelligent return policies, automate RMA generation, and streamline return approval workflows.
Channel-specific return handling: Understand the unique requirements and opportunities for each platform, including Amazon FBA returns, Shopify returns, marketplace returns and dropshipping returns.
Return inventory management and recovery optimization: Discover how to efficiently process returned inventory, implement quality control checkpoints, and optimize restocking decisions.
Return analytics and cost optimization: Explore key return metrics, identify patterns that indicate product or process issues, and calculate true return costs, including processing and lost sales.
