BraceAbility is growing 40% year over year while saving $100,000 in operational costs with Fulfil's workflow automation

Overview

BraceAbility is on the mission of helping people manage their pain, and help them get back to life. They sell a variety of braces that support the everyday person and athletes alike.

BraceAbility functions as an omni-channel retailer, selling through Shopify, Amazon and drop-shipping. However, they found that each additional channel compounded their operations complexity. Without a single system that oversaw all inventory and orders, their shipping times were delayed, which meant customers had to wait longer to receive their order, and their Amazon on-time ship rate was hit. BraceAbility employees were also stuck doing repetitive and time consuming tasks that could otherwise be used for customer experience.

KEY FACTS

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LOCATION

25

COUNTRIES SHIPPED TO

1

WAREHOUSE

40%

REVENUE GROWTH (YOY)